Completing Your CITAP Profile
You must complete your profile setup immediately after signing in for the first time.
Review your profile page and address any highlighted sections that require further action. This process may include verifying your email address.
- Navigate to CITAP.gov and log in.
- Click the icon in the top right corner to open the Profile and Settings page.
- Login.gov users will notice their connected email in the Login Email field. Please be sure this is your work email and not your personal email.

Note: You will not be able to access any projects in the CITAP Portal until your email address information is verified.
If You See Your Personal Email Instead of Your Work Email
- Click the user icon at the top right of the CITAP Portal to sign out of the portal.
- Open a new window and sign in to Login.gov.
- Once your work email is verified, return to the Account and Settings menu and choose Your connected accounts.
- Look for a connected account labeled DOE – OneID.
- Under DOE – OneID, click Connect or Change. When asked to choose a preferred email, select your work email (see additional instructions from Login.gov).
Troubleshooting Login.gov:
If you experience an error at any point during the sign-up process with Login.gov, the quickest way to get support is through www.login.gov/contact.